Parent Information Kit/FAQ

 

The Parent Information Kit provides parents with details about camp procedures, links to helpful information, and answers to parents' most frequently asked questions. Click on the heading to expand and collapse each selection.

 

Arrival Time on Opening Day

 

Check-in will be a drive-through process this summer. There will be staggered arrival times to avoid back-ups. These will be 30-minute intervals from 9:00 am to 12:00 pm EASTERN time. Returning campers, take note: CJL will run on Eastern Time this summer. You will be notified of your assigned time by email. 

 

What do I need to bring with me to check-in?

 

Get Ready for Opening Day

 

Opening Day check-in will be drive-though this summer. We are asking that all available forms be uploaded or completed within your CampMinder account at least four weeks prior to your camper's arrival. Health Forms are especially important in case healthcare staff need to contact you to discuss medications or special needs. 

 

In order to complete forms, login to your CampMinder account. Within the home dashboard, select the "Forms & Documents" icon. Complete and/or upload the following forms:

  • Parent/Guardian's Assumption of Risk and Waiver of Liability
  • Health History
  • Camper Health-Care Recommendations
  • Immunization Record
  • Medication Instructions (if applicable)
  • Copy of Insurance Card - Be sure to scan and upload a copy of both sides
  • Permission for Emergency Pick-Up
  • Airport Transportation (if applicable)
  • Class Preferences
  • Trading Post Pre-Orders (optional)
  • Tenting Requests
  • Camper Photo
  • Survey: Impact of the Pandemic
  • Covid-19 Status (one of the following, as soon as available)
    • Negative PCR Covid-19 test result from 3-5 days before arrival at camp;
    • Vaccination card showing completed vaccination at least two weeks before arrival;
    • Positive Covid-19 test dated 3 months to 2 weeks prior to camp.

 

All tuition and trading post payments will be due by May 1. In order to view your tuition balance and make payments, please visit your CampMinder account. Within your home dashboard, there is an icon that reads “Financial Management.” If you have a remaining balance on May 1, then the card on file will be automatically charged.

 

This year, we will not be accepting trading post deposits at check-in. If you have not put money into your camper’s trading post account by May 1, then $50 will be automatically charged to the credit card on file. Any remaining money left at the end of the session will be refunded to your credit card within three business days of the end of session. In order to view your trading post deposit balance, please visit your CampMinder account. Within your home dashboard, there is an icon that reads “View Trading Post Account.”

 

Medications

 

Any necessary medications should be brought to camp in a zippered plastic bag in the original pharmacy packaging.  We cannot accept any medications that are not in their original packaging. Bring exactly the amount of each medication needed. Do not bring over-the-counter medications. Our infirmary is stocked with these medications used to treat common ailments.

 

In CampMinder and on the next page of this document, you will find a Medication Instructions form.  In addition to uploading the completed form, please print and insert it in the plastic bag with medications brought to camp. This will facilitate communication with nursing staff on Opening Day

 

Opening Day Procedures

 

Check-in will be a drive-through process this year. There will be staggered arrival times to avoid back-ups. These will be 30-minute intervals from 9:00 am to 12:00 pm EASTERN time. Returning campers, take note: CJL will run on Eastern Time this summer. You will be notified of your assigned time by email.


We recommend that just one parent come with the camper to limit exposure in the car. If friends ride together, all car passengers must wear masks during the entire trip. Pack carefully: Campers should be able to hand carry anything that is not packed in a trunk or plastic bin.


Parents will not get out of the car at camp unless they need to use the restroom. There will be no letter or package drop-off on Opening Day. You may wish to drop letters in the Post Office mailbox in Menlo on your way down the mountain.


Note to CIT parents: CITs will be invited to check in the evening before Opening Day, but we cannot accommodate younger siblings early.


Drive-Through Process (details may change):


1. Enter the gate. Wear a mask.


2. On the entrance road, the car will be greeted by a masked staff member who will get the camper’s name and confirm that necessary forms have been received. 

 

3.  At the next stop, healthcare staff will take temperature and screen the camper for symptoms. The camper will get out of the car for a lice check. If the camper has lice, healthcare staff will discuss options. If all is well, the parent will drop off any medications, bagged with the Medication Instructions form. If discussion is needed with the healthcare supervisor or the camp director, the parent will be directed to drive into a separate area so traffic flow is not interrupted.

 

4.  With the camper back in the car, the parent will be directed to drive to the luggage stop, where staff will unload luggage except for items that camper will hand carry to the tent. Anyone who needs a restroom may use those behind the Staff House.

 

5. The parent will then be directed to drive to the traffic circle. At the designated spot for her unit, the camper will leave the vehicle with stuff to be hand carried to the tent. The camper will be greeted by a counselor or CIT, wave goodbye to parent, and use hand sanitizer. 

 

6. Parent will leave via the exit road.

 

7. Counselors (or CITs assigned to the unit) will walk campers to units wearing masks. All will wash hands on entry to unit.

 

8. Trunks and bins will be delivered to the tents. Counselors or CITs will assist with bed making for the younger campers. Beds will be made with pillows towards the outside of the tent; campers will sleep “toe-to-toe.”

 

Pick Up Times and Procedures

 

Parents should arrive according to the same schedule as Opening Day. As on Opening Day, this will be a drive-through process, and parents will not get out of the car unless they need to use the restroom.

 

Drive-Through Process (details may change):


1. Enter the gate. Wear a mask.


2. On the entrance road, a masked staff member will greet the parent and identify the camper being picked up and her unit. The greeter will give the parent a pre-printed sign with camper’s name to put in the car window. The greeter will radio the unit to have the camper come to the traffic circle to wait with a counselor or CIT until her car comes by.

 

3. At the next stop the parent will be given a Trading Post receipt showing the amount to be refunded or charged, and the camper’s photos. Trading Post charges or refunds will be completed within 3 days of the end of the session by the business office.

 

4. The parent will drive the same loop as on Opening Day (and may use restrooms behind Staff House). At the next stop, the parent will receive any medications back from the nurse, and may talk with the nurse or camp director if needed. Parents will receive any communication needed in a closing day letter.

 

5. At the traffic circle, parents will wait in cars to get their campers. They may loop around the circle again if necessary. Each unit will have a designated, supervised waiting area. 

 

6. After picking up the camper, parents will be directed to Bidwell Lodge, where staff will load trunks into the car. While luggage is being loaded, please check the Lost and Found tree nearby. 

 

7. Leave by way of the exit road.

 

Parents will receive a post-camp digital questionnaire about their camper’s experience.

 

Payment of Fees

  • A deposit of $150 per session, per camper is due with your application. If you have registered your daughter before May 1, your balance of fees is due May 1. If you have registered after May 1, the total fees are due with the application.
  • Online payments can be made through your CampMinder account, and payments by check can be mailed to CJL’s winter office. More information about how to make a payment is available HERE.
  • We recommend a Trading Post deposit of at least $50 per session, which can be paid through CampMinder when you register your camper. If you have not put money into your camper’s trading post account by May 1, then $50 will be automatically charged to the credit card on file. Any remaining money left at the end of the session will be refunded to your credit card within three business days of the end of session. In order to view your trading post deposit balance, please visit your CampMinder account. Within your home dashboard, there is an icon that reads “View Trading Post Account.”

How do I change my camper's session or cancel her registration?

 

If you need to change or cancel your registration (summer camp, Parent-Daughter Weekend, Reunion, etc), please contact the camp office. Changes or withdrawal from a session must be made in writing (info@CJL.org), but feel free to give us a call first if you have questions. If your camper is not able to attend summer camp, we appreciate notification as soon as possible, as it will affect tenting. Additionally, we usually have a wait list for our summer sessions and Parent-Daughter Weekend, and would like to give someone else the opportunity to attend CJL!

 

Refunds

  • If for any reason you decide to withdraw your daughter from a session, or need to make changes in her session, please call the winter office—or the summer office if camp is in session—to let us know as far ahead of time as possible. We usually have a waiting list for each session and would like to give someone else the opportunity to attend CJL. Note that parents can ADD a session for their camper through CampMinder, but they can not cancel or change a session. You will also be asked to submit the withdrawal or changes in your daughter's sessions in writing (by email)-- info@CJL.org.
  • CJL plans to open with strong precautions in place in response to Covid-19, but families may opt out if they are uncomfortable with the plans and receive a refund.
  • If your child tests positive for Covid-19 or must leave camp for another reason, you will receive a refund for the days missed.

 

Trading Post

 

It is recommended that parents deposit $50 per week in their daughter’s Trading Post account. If you have not put money into your camper’s trading post account by May 1, then $50 will be automatically charged to the credit card on file. Any remaining money left at the end of the session will be refunded to your credit card within three business days of the end of session. In order to view your trading post deposit balance, please visit your CampMinder account. Within your home dashboard, there is an icon that reads “View Trading Post Account.”

 

In order to expedite the check-in process this summer, the Trading Post will be accepting pre-orders. If you would like to order any CJL merchandise beforehand, please fill out and upload this form within your CampMinder account. All purchases will be charged to your Trading Post account. Items selected will be waiting for your camper in their units on Opening Day.

 

If you would like to view the selections, check out @campjuliettelowtradingpost on Instagram.  

 

Do not worry; the Trading Post will still be open during the session for campers to purchase supplies. 

 

On Closing Day, parents will be given a Trading Post receipt showing the amount to be refunded or charged. Trading Post charges or refunds will be completed within 3 days of the end of the session by the business office.

 

We try to help campers stay within their budgets, but the Trading Post staff cannot be held responsible for monitoring each camper’s spending. This is a great opportunity to talk with your daughter about responsible spending. Please help her to understand that it is NOT necessary to purchase an item every time the Trading Post opens.

 

More information about the trading post is available HERE.

 

Where is Camp Juliette Low located?

 

CJL is located on Lookout Mountain in Northwest Georgia, about 30 miles north of Rome, Georgia, 40 miles south of Chattanooga, Tennessee, and 9 miles east of Mentone, Alabama.

 

The camp’s address is:


Camp Juliette Low
321 Camp Juliette Low Road
Cloudland, GA 30731

 

Driving times:

  • Chattanooga, TN – approximately 1 hour
  • Huntsville – approximately 1.5 hours
  • Atlanta -- approximately 2 hours
  • Birmingham – approximately 2 hours
  • Nashville – approximately 2.5 hours

Campers from outside the southeast may wish to fly into Atlanta (please contact the winter office for details).

 

Contact Camp

 

Email is a great way to contact CJL: info@CJL.org.

CJL has a summer office at camp that is open while camp is in session, and a winter office in Marietta, Georgia, that operates the rest of the year. Phone numbers, fax numbers and addresses for our summer and winter offices are available HERE.

 

What to Bring and How to Pack It! (trunks, laundry and more)

 

Information about What to Bring— labels, laundry, shoes, waterproof bed cover, weather at camp, and how to pack all your stuff— is available HERE.

 

For this summer, please add the following to the usual packing list:

  • Masks that snugly fit your child’s face. They may be two-ply cloth or disposable. We suggest 15 per week to allow multiple changes during the day. Put names on them. (Laundry will be done during two-week sessions, but be aware that masks may shrink.) CJL will provide a lanyard to help keep up with the mask while it is removed for eating.
  • Bottle of hand sanitizer for use in the tent.
  • Lightweight folding chair in a bag for easy carrying – Chairs will help with physical distancing.

 

Printable Packing Lists

 

1-Week Packing List and Tips

 

2-Week Packing List and Tips

 

For this summer, please add the following to the usual packing list:

  • Masks that snugly fit your child’s face. They may be two-ply cloth or disposable. We suggest 15 per week to allow multiple changes during the day. Put names on them. (Laundry will be done during two-week sessions, but be aware that masks may shrink.) CJL will provide a lanyard to help keep up with the mask while it is removed for eating.
  • Bottle of hand sanitizer for use in the tent.
  • Lightweight folding chair in a bag for easy carrying – Chairs will help with physical distancing.

 

Packing Tips and Ideas

 

Because campers live out of their trunks for the time that they are with us, packing well and being organized (or at least starting off that way!) really help to make a camper’s stay more enjoyable.

 

  • LABELS: ALL ITEMS SHOULD BE CLEARLY MARKED WITH THE CAMPER’S NAME!
  • COVID-19 PREPARATIONS: We have added the following items to the packing list this summer in order to be better prepared for Covid-19 precautions: (1) masks; (2) bottle of hand sanitizer; (3) lightweight folding chair in a bag.
  • TRUNKS: Pack your daughters’ clothes in a traditional footlocker or Rubbermaid trunk rather than a suitcase (if possible). We do not have facilities for storing clothing and the girls live out of their trunks. Trunks help keep out moisture and make clothes easy to access.
  • OLD CLOTHES: Please do not send your daughter’s best shorts, shirts or jeans—clothes may get dirty and worn.
  • ZIP LOCK BAGS: Use large,1 or 2 gallon zip lock bags to pack an outfit for each day (1 bag = shirt, shorts, underwear and socks). This is a good idea particularly for the younger girls who seem to want to change clothes several times a day. TIP: Pack one zip lock bag with 2 or 3 extra shirts and shorts, and one with some extra socks and underwear. Save the bags to reuse next year!
  • SHOES: Tennis shoes or other sturdy, lace-up shoes with closed toes and closed backs are necessary to protect against twisted ankles and stumped toes. Campers are also required to wear socks to prevent blisters. Flip-flops are only allowed inside the unit for use in the showers; they are not suitable for wearing around camp. TIP: Old, slip-on runners are great for wearing to the pool each afternoon. Boots for horseback riding should have a 1” heel and a smooth sole. The barn has about 20 pairs of riding boots that campers can borrow.
  • FLASHLIGHTS: A good, working flashlight with fresh batteries is an absolute necessity—and don’t forget a supply of extra batteries! TIP: It never hurts to have a back-up flashlight! Small, LED flashlights that can fit in your pocket are easy to carry around during evening activities. Many girls bring small, battery-operated lanterns to light their tents at night.
  • WATERPROOF BED COVER: A piece of plastic or vinyl (approximately 9 feet by 4 feet) will be used to cover a camper’s bed to protect the bed and blankets from moisture or rain. TIP: If the plastic is too thick or too thin, it can be hard to tuck in. Vinyl, felt-backed tablecloths (108” x 54”) are easy to tuck in and come in fun colors and designs. Vinyl, twin-size mattress protectors work well too.
  • For 2-week campers, WATERPROOF GROUND COVER: Campers coming for 2 weeks will need an additional piece of plastic or vinyl for the overnight (9’x5’). TIP: For the overnight, plastic drop cloths and tarps work best. 
  • SHOWER BUCKET: A small plastic shower bucket will be helpful for carrying shampoo and other items back and forth to the shower.  TIP: Make sure the bucket has holes in the bottom to let the water drain.

 

Things to Leave at Home

 

  • Cell phones and walkie-talkies are not permitted at camp under any circumstance. If a camper does arrive with either of these items, they will be held in the office safe until she leaves.
  • We ask that you please check your child’s belongings for any illegal items, such as drugs, alcohol, vapor products, e-cigarettes or tobacco products. If any of these items are found, you will be contacted and your daughter will be sent home immediately.
  • We strongly advise against bringing valuable items to camp, such as expensive watches and jewelry, money, iPads, iPods, Kindles, Nooks, laptops, and other electronic devices. We cannot assume responsibility for lost items, although a diligent effort will be made to help campers keep track of their belongings. Please note there is no electricity in the tents, and therefore, no way to re-charge electronics.
  • If campers wish to use electronic devices to listen to music, earphones should be used and wireless speakers should be kept at a low volume to preserve the peace and quiet of the natural setting. Cell phones are not allowed for the purpose of listening to music. Please note there is no way for campers to re-charge electronics.

 

Health Forms are Mandatory—and require a doctor’s signature

 

There are six health-related forms that need to be completed and uploaded to CampMinder as soon as able. We do ask that you complete and/or upload these forms at least four weeks prior to your arrival at camp (we the exception of the Covid-19 status). The medical forms are especially important in case healthcare staff need to contact you to discuss medications or special needs. 

  • Health History
  • Camper Health-Care Recommendations
  • Immunization Record
  • Medication Instructions (if applicable)
  • Copy of Insurance Card - Be sure to scan and upload a copy of both sides
  • Covid-19 Status (one of the following, as soon as available):
    • Negative PCR Covid-19 test result from 3-5 days before arrival at camp;
    • Vaccination card showing completed vaccination at least two weeks before arrival; or
    • Positive Covid-19 test dated 3 months to 2 weeks prior to camp.

Each camper must have a fully completed Health Form signed by a medical professional within the current year. This does not mean that your daughter has to have a new check-up if she has had one in the past 24 months, but the medical professional must sign the form attesting that the check-up was done within 24 months and on what date.

 

If a girl comes to Camp Juliette Low this summer and does not have a complete health form with immunization records and a medical professional’s signature, then you will need to take her down to the Urgent Care in Summerville or to your own doctor to get the health form completed before she can stay the session with us.

 

Medications

 

Any necessary medications should be brought to camp in a zippered plastic bag in the original pharmacy packaging.  We cannot accept any medications that are not in their original packaging. Bring exactly the amount of each medication needed. Do not bring over-the-counter medications. Our infirmary is stocked with these medications used to treat common ailments.

 

In CampMinder, you will find a Medication Instructions form. In addition to uploading the completed form, please print and insert it in the plastic bag with medications brought to camp. This will facilitate communication with nursing staff on Opening Day.

 

Special Dietary Needs

 

Meals at CJL are prepared by our trained dietitian and staff, and are served family-style in the camp dining hall. This summer, we will have assigned seating in designated dining areas for each unit: two on separate sides of the dining hall, one in the lodge, and one on the newly constructed dining hall porch. Meals will also be served buffet-style. Given adequate notice, we can accommodate campers who are vegetarian and have moderate food allergies and sensitivities, and we work to help these girls become strong self-advocates for their needs.

 

When you register for camp using our online application, you will have the opportunity to provide detailed information about any special dietary needs or restrictions for your camper (vegetarian, lactose intolerant, gluten free, food allergies, diabetic, etc.). If your camper has food allergies, please indicate the severity of each allergy.

 

Unfortunately, we do not have the ability to accommodate all special diets.  We do not serve vegan, kosher, or Paleo meals, and we are unable to ensure a dye-free diet or avoid cross contamination in the kitchen for those with very severe food allergies.

 

Please notify the camp of any special dietary needs as soon as possible but no later than one month prior to your camper’s arrival. Gluten free diets will incur a $25/week fee to defray the costs of preparing special meals. The fee will be added after your application is received, and you will be notified at that time.

 

If you have any questions, please contact the camp office-- 770-428-1062 or info@CJL.org

 

Head Lice Policy

 

Head lice can be a problem in the best of homes, schools and camps. As you know, it’s not unusual to receive a note from school asking you to check your child’s head due to an affected classmate. In a group living situation such as camp, head lice can be an extreme nuisance to campers and staff, requiring many hours of head checking, shampooing, and laundering.

 

As a precaution, the nurse will check heads on arrival at camp. If lice are found, healthcare staff will discuss options. We ask that you please check your child’s head thoroughly before she comes to camp.

 

How do you check? Adult lice are very small and pinkish grey and are difficult to detect. They like to live behind the ears and along the nape of the neck. You may find nits instead. Nits are hard, white lice eggs that look like a terrible case of dandruff. Dandruff comes off easily; nits do not. If you think you’ve found something, contact your pediatrician for treatment procedures.

 

Our goal is not to allow any lice into camp. However, remind your child that it is NOT a good idea to share hats, headbands, brushes, combs, pillow, etc. The camp will do its part by spraying riding and climbing helmets between uses, as well as any “dress-up” hats that may be used by the general camp population. Keep in mind that lice are “equal opportunity parasites” and are not a sign of poor hygiene at home, school, or camp. They are, however, a nuisance that we would like to avoid.

 

Mail and Care Packages

 

Happy and cheerful letters from home mean a lot to the campers! Mail is distributed in the unit every day at rest hour– it’s an exciting time, and every camper loves to hear her name being called! Parents can stay connected to their campers by sending letters, care packages, and/or emails. Due to space limitations, we request that each camper receive no more than one care package per week.

 

Our camp mailing address is:


Campers Name - Unit Name
Camp Juliette Low
321 Camp Juliette Low Road
Cloudland, Georgia 30731

 

* Please include unit name if you know it. Your camper will receive her mail even if it’s not included, it’s just helpful to us.

 

More information about sending letters, care packages, and emails is available HERE.

 

No Food Policy

 

Please help us keep critters out of camp by leaving food and candy at home. Raccoons and other animals have become experts at finding treats—even in trunks and plastic containers. Because of this, we are asking that NO FOOD of any type be sent in care packages or brought to camp. This includes candy, gum, granola bars, and treats of all types. The campers will, of course, still be able to purchase a candy or ice cream after lunch each day so their sweet cravings can be satisfied. We also offer a snack during the morning hours, between classes. We thank you in advance for your cooperation!

 

Preparing Your Daughter for Camp/ Coping with Homesickness

 

At Camp Juliette Low we are aware of the homesick feelings that some of our campers have, and consider it to be a normal process of growing up and being away from home. Our counselors learn to recognize and help girls with homesick feelings. The combination of a warm, supportive environment and a busy schedule of activities will help most girls get over their anxieties very quickly—usually within a day or two. Our counselors are great at helping campers through this period of adjustment, helping them to become happy at camp and actively involved in the program. The Camp Director will contact you if your daughter is homesick after the first day or two of camp—together, we will work on a plan to help your daughter adjust to camp life.

 

Tips to help your daughter prepare for camp and cope with potential homesickness are available HERE.

 

Summer Office
321 Camp Juliette Low Road
Cloudland, GA 30731
706.862.2169
Winter Office
PO Box 5113
Marietta, GA 30061
770.428.1062